FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
What is your shipping policy?
We offer standard and expedited shipping options. Orders typically ship within 4-5 business days, and delivery times depend on the shipping method chosen at checkout.
What is your return policy?
We accept returns on unopened and unused products within 30 days of purchase. Please contact our support team for assistance with your return.
What should I do if my order arrives damaged or incorrect?
If you receive a damaged or incorrect order, please email our support team within 7 days of delivery with your order details and photos of the product.
Do you offer international shipping?
Unfortunately at the moment we only offer US shipping.
Orders
Below are some of are common questions about orders
How can I track my order?
Once your order ships, we’ll send you a confirmation email with a tracking number so you can monitor your package’s progress.
Can I make changes to my order after it’s been placed?
We process orders quickly, but if you need to make a change, contact our support team as soon as possible. Changes may not be possible after processing.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options available at checkout.
Products
Below are some common questions about our products
Are your supplements tested for quality and safety?
Yes, all our supplements are manufactured in FDA-registered facilities and tested for quality, purity, and potency to ensure safety.
Are your products vegan and allergen-free?
We offer a variety of products that cater to dietary preferences and restrictions. Check the product label or description for specific allergen and dietary information.
How should I store my supplements?
Store supplements in a cool, dry place, away from direct sunlight and moisture. Always keep them out of reach of children.